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Home > Business Industry Government > Customer Service
Customer Service Courses

In today's competitive environment, individuals and organizations are challenged with how to effectively deal with its internal and external customers. A happy customer can make an organization while a frustrated one with influence, can certainly break one. No matter what type of customers you deal with, you can be successful in managing your relationship with them. Palm Beach Community College offers you a variety of courses to choose from. We offer classroom or online instruction all designed with you in mind.

To find out details about the online classes, visit the ONLINE COURSE link.

Click for: REGISTRATION INFORMATION

PROGRAM COURSE OFFERINGS:
 
IGO0114 - Citizen Contact Skills
BEO0280 - Delivering Knock Your Socks Off Service
BEO0281 - How to be a Great Call Center Rep
BEO0282 - Keeping Customers for Life


Note:  not all courses are offered each term


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Palm Beach Community College is an equal opportunity/affirmative action institution.
Please read the PBCC Internet Privacy Statement, the Nondiscrimination Policy, and the Harassment Policy.

Palm Beach Community College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the Bachelor of Applied Science, Associate in Arts, Associate in Science and Associate in Applied Science degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Palm Beach Community College.

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